AI Customer Support Agent
An always-on AI support agent trained on your products, policies and order data — built for Shopify & WooCommerce stores.
Stop answering "Where is my order?"
all day. Let AI handle it — 24/7.
Resolve 60–80% of support tickets instantly — without hiring more agents.
Order tracking, returns, sizing, shipping and discount questions make up most of your inbox. Our AI agent answers them in seconds on chat, email or Messenger, pulls live order data from your store, and hands complex or unhappy customers to your team with full context.
60–80%
Tickets resolved
by AI
Instant
First response —
no queue, no wait
24/7
Coverage — nights,
weekends & holidays
We review your current tickets first — then show you exactly which questions AI can answer before we build anything.
Why support is the first thing to automate
More orders means more tickets — and the same questions, over and over.
For most ecommerce stores, the majority of support tickets are repetitive: order status, returns, sizing and shipping. Hiring more agents gets expensive fast — and customers still wait hours, or until Monday, for a reply.
- Instant answers, day or night
- Lower support cost as you grow
- Consistent, on-policy replies
- Faster resolution for customers
- Your team focuses on complex cases
- Every conversation logged & reviewable
What your AI agent handles
Trained on your products, policies and FAQs — and connected to live order data, so answers are accurate and specific to each customer.
HOW IT WORKS
1. Train on your store
We feed the agent your catalog, policies, FAQs and past tickets so it answers like your best support rep.
2. Connect & go live
We connect your Shopify or WooCommerce order data and deploy the agent on website chat, email or Messenger.
3. Escalate & improve
Complex or unhappy customers go to your team with full context. We review conversations and keep improving answers.
Frequently Asked Questions
The agent only answers from your own catalog, policies, FAQs and live order data. When it isn't confident, or a customer is upset, it hands the conversation to your team with full context instead of guessing.
Your website chat, email and Facebook Messenger. It connects to Shopify or WooCommerce for real-time order status, and to your help desk if you already use one.
Most AI support agents go live in 1–2 weeks. We review your current tickets first, so you get a clear timeline before we build anything.
It usually costs far less than hiring extra support staff. Pricing depends on your ticket volume, channels and integrations. We map your support workflow first and give you a clear quote before any work starts.
Ready to take support off your plate?
Tell us about your store and we’ll show you which tickets AI can handle — free, before we build anything.